Housing Resources
The following are crisis hotlines and drop-in centers for the homeless / unhoused and other individuals in need.
Crisis / Shelter Hotlines
Coalition For The Homeless: 1-888-358-2384. Call this hotline for shelter or other critical needs. The Coalition for the Homeless also provides a wide range of services such as support for domestic abuse, evictions, and disability rights.
Safe Horizon Homeless Youth Hotline (for young people up to age 25): 800-708-6600
Safe Horizon Domestic Violence Hotline (for victims of domestic violence seeking shelter): 1-800-621-4673 (1-800-621-HOPE)
Other Hotlines
Crisis Text Line:
New York State has partnered with Crisis Text Line, an anonymous texting service available 24/7. Starting a conversation is easy. Text GOT5 to 741741.
OASAS HOPEline:
New York State’s 24/7 problem gambling and chemical dependency hotline. For Help and Hope call 1-877-8-HOPENY or text HOPENY
988 Suicide & Crisis Lifeline:
If your life or someone else's is in imminent danger, please call 911. If you are in crisis and need immediate help, please call: 988
Domestic Violence:
If you or someone else is in a relationship is being controlled by another individual through verbal, physical, or sexual abuse, or other tactics, please call: 1-800-942-6906
NYC WELL:
New York City’s free, confidential support and crisis intervention for anyone seeking help for mental health and/or substance misuse concerns, available 24/7. Text “WELL” to 65173 or call 1-888-NYC-WELL.
National Runaway Safeline: 1-800-786-2929 (1-800-RUNAWAY). The National Runaway Safeline is designed to “listen and offer confidential, non-directive and non-judgemental support.” and “help you handle a crisis and guide you to solutions that will improve your situation.”
Drop-In Centers
Many drop-in centers are open 24/7, including on holidays, and offer services that can meet immediate needs, such as hot meals, showers and laundry facilities, counseling, and job assistance. Most often, drop-in centers have chairs that you can sleep in. However, drop-in centers are not shelters and do not provide beds to sleep in.
Manhattan
Ali Forney Center (ages 16-24)
307 West 38th Street, New York NY 10018
(212) 206–0574
24/7
The Door (ages 14-24)
555 Broome Street, New York NY 10013
(212) 941-9090
Mon-Sat: 10 AM - 6 PM
Safe Horizon Streetwork Harlem (age 14-24)
209 West 125th Street, New York NY 10027
Mon, Tues, Thurs–Sun: 10 AM–6 PM
(212) 695–2220
Bronx
The Door (ages 16-24)
2999 Third Ave
Bronx, NY 10455
(646) 230-1037
24/7
Brooklyn
SCO Family of Services (ages 14-24)
774 Rockaway Avenue, Brooklyn NY 11211
(718) 685–3850
24/7
CAMBA Atlantic House Men’s Shelter (ages 18+):
2402 Atlantic Avenue, Brooklyn, NY
718-385-8713
24/7
Queens
Rising Ground Inc. (ages 14-24)
165-13 Jamaica Avenue, 2nd floor, Jamaica NY 11432
(718) 526–2400 ext. 2080
24/7
Staten Island
Project Hospitality (ages 14-24)
27 Port Richmond Avenue, Staten Island NY 10302
(718) 876–4752
YDICOutreach@projecthospitality.org
24/7
Shelters
To apply for shelter, you’ll need to go to an intake center first. Make sure you go to the right intake center depending on your age or family situation. Intake centers are open 24/7, including holidays. Bring your documents with you. Youth ages 14-24 can visit a drop-in center for emergency shelter referrals/help. For additional housing support and information, please visit https://www.coalitionforthehomeless.org/.
Single Adult Men (18 or older)
30th Street Intake Center For Men
400-430 East 30th Street (at 1st Avenue), New York, NY, 10016
718-842-9797
Single Adult Women (18 or older)
Franklin Shelter For Women
1122 Franklin Avenue, Bronx, NY, 10456
929-281-2330